Always There When You Need Us Most
At Rochester Restoration, we understand how stressful it can be to face unexpected damage to your home or business. Whether it’s from a burst pipe, heavy rain, or an appliance malfunction, water can wreak havoc fast. That’s where we come in. We’re a locally trusted team of restoration experts who specialize in quick response, thorough cleanup, and peace of mind. We’ve been serving the Spencerport, NY area for years, helping families and businesses bounce back from the mess that water leaves behind and move forward with confidence.
Why Water Damage Can’t Wait
One of the most common issues we deal with is water damage. Even a small leak can turn into a much bigger problem if it is left unaddressed. Water can seep into walls, floors, and ceilings, damaging not only the structure but also creating the perfect environment for mold growth.
The faster you take action, the better. That’s why we offer 24/7 emergency services—because disasters don’t wait for business hours.
Our Water Restoration Process
When you call Rochester Restoration, we jump into action immediately. Here’s a look at our step-by-step water restoration process:
- Inspection and Assessment – We start by evaluating the extent of the damage, identifying the source, and creating a customized plan.
- Water Removal – Using high-powered pumps and vacuums, we remove every drop of standing water. This is one of the most crucial steps, so we never cut corners.
- Drying and Dehumidification – We place industrial-grade dehumidifiers and air movers throughout the affected areas to remove hidden moisture.
- Cleaning and Sanitizing – We clean, disinfect, and deodorize all salvageable surfaces and items.
- Restoration – Depending on the extent of the damage, this could involve minor repairs like drywall replacement, contents cleaning and restoration, or major rebuilding efforts.
Advanced Equipment, Local Expertise
We’re proud to use the latest equipment and technology in the industry, but what really sets us apart is our team. Every technician at Rochester Restoration is trained, certified, and dedicated to doing the job right. We live and work in the same community as our customers, and we treat every property as if it were our own.
Mold Removal and Prevention
If water damage goes unnoticed or untreated for too long, it often leads to mold. Mold can start growing in as little as 24-48 hours, and once it takes hold, it spreads quickly. That’s why our services include mold removal and prevention.
We locate mold at its source and remove it thoroughly—then we take steps to ensure it doesn’t come back. From HEPA filtration to antimicrobial treatments, we handle it all.
Commercial and Residential Services
Rochester Restoration isn’t just for homeowners—we also work with commercial properties. Whether it’s a retail shop, office space, or apartment complex, we have the capacity and the experience to manage large-scale water cleanup projects efficiently.
We understand how critical it is to get your business back up and running. Every hour counts, and we’re here to help minimize downtime and protect your bottom line.
Insurance Claims? We’ve Got Your Back
Dealing with insurance after a disaster can be overwhelming. We’ve worked with just about every insurance provider in the area, and we can help you navigate the process. From documentation to direct communication, we’ll work with you and your insurer to make sure you get the coverage you deserve.
Why Choose Rochester Restoration?
- Fast, 24/7 emergency response
- Experienced and certified technicians
- State-of-the-art equipment
- Full transparency and honest pricing
- A commitment to customer satisfaction
We don’t just restore properties—we restore peace of mind.
If you find yourself faced with water damage, remember that you don’t have to deal with it alone. Call our experts today to get started on your road to recovery.
Frequently Asked Questions
Choosing a water damage restoration service company is a crucial decision that can significantly impact the recovery of your property. With Rochester Restoration, you are not just hiring a service provider; you are partnering with a team committed to your well-being. Our comprehensive process, combined with a compassionate approach, ensures that you receive the highest level of care and expertise.
Time is of the essence when it comes to water related property damage. The quicker you can call a professional, the better the chances of minimizing long-term damage. Water can begin to cause structural damage within hours, and mold can start to grow within 24 to 48 hours. Mitigating these risks requires immediate action.
While waiting for our team to arrive, we recommend turning off the electricity in affected areas and removing as much standing water as possible, if it is safe to do so. Be cautious and avoid areas where electrical appliances are submerged. Protect your valuables by moving them to a dry place and take photographs of the damage for insurance purposes.
It’s a good idea to notify your insurance company about the damage as soon as possible. However, don’t worry if you haven’t done this before we show up. We have extensive experience working with all major insurance providers and can help guide you through the claims process.
Absolutely! Mold prevention is a critical part of our process. We remove excess moisture quickly and monitor humidity levels closely. If mold growth is identified, we have the expertise to remediate it effectively and safely.
Regular maintenance is key! Inspect your roof, gutters, and plumbing for any signs of wear or leaks. Installing water detection devices can also provide early warnings of leaks. We’re always happy to provide additional tips tailored to your specific property.
Even though it may seem like a straightforward process- mop us the water, address the source, and clean the mess- the restoration process is much more complex. While we certainly are not recommending that you reach out to us for every spill, in many cases, its best to consult the experts and get their professional advice- no matter how small or large. When in doubt- call the pros!
About the City of Spencerport, NY
Spencerport, NY is a charming village nestled along the historic Erie Canal in Monroe County, just west of Rochester. Known for its small-town appeal and scenic waterfront, Spencerport blends natural beauty with a strong sense of community. The village’s walkable downtown is filled with locally owned shops, cafes, and restaurants that invite residents and visitors to slow down and enjoy the surroundings.
One of the highlights of Spencerport is the Spencerport Depot and Canal Museum, a restored 1900s train station that now serves as a local history museum and visitor center. It’s a great spot to learn about the village’s roots in the canal and railroad eras. Just steps away, you’ll find Pineway Ponds Park, a favorite for family outings, featuring playgrounds, sports fields, picnic areas, and walking trails.
Outdoor lovers appreciate Heritage Trail, which runs through town and connects to the larger Erie Canalway Trail system, offering scenic routes for walking, running, and biking. In the warmer months, the canal itself becomes a hub for kayaking and boating.
Spencerport also hosts seasonal events like the Canal Days Festival, where the community comes together for music, food vendors, and activities that highlight local culture and artisans. With its friendly atmosphere, rich history, and proximity to both nature and city amenities, Spencerport offers the perfect blend of tranquility and convenience for residents and visitors alike. Whether you’re strolling by the canal or grabbing a bite in town, Spencerport welcomes you with open arms.
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