At Rochester Restoration, we are deeply committed to providing superior water damage services to our valued customers in Rochester, NY, and the surrounding areas. We understand the distress that water damage can cause, and our team is dedicated to restoring your property to its pre-loss condition with professionalism, efficiency, and care.
Choosing Rochester Restoration means opting for a reliable, efficient, and high-quality water damage restoration service company. Our ultimate goal is your complete satisfaction, and we go above and beyond to ensure your property is restored to its pre-damage glory, or even better. At Rochester Restoration, we pride ourselves on providing top-tier service 24/7/365, so we can be there for you at the first sign of water damage.
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Rochester, New York, is a city with a rich history and a vibrant present. Situated on the southern shore of Lake Ontario and bisected by the Genesee River, Rochester offers picturesque scenery and a multitude of opportunities for outdoor recreation. Known as both “The Flower City” for its beautiful lilac gardens and “The World’s Image Centre” due to its legacy as the home of Eastman Kodak, Rochester has a storied past intertwined with innovation and cultural growth.
Today, Rochester’s economy has diversified, hosting companies in fields such as health care, education, and technology. It is home to several esteemed post-secondary institutions, including the University of Rochester and the Rochester Institute of Technology (RIT), both known for their research programs and contributions to innovation.
Rochester also has an active arts scene, featuring venues like the Memorial Art Gallery and the Rochester Contemporary Art Center. The Strong National Museum of Play is a unique institution celebrating the history of play and is home to the National Toy Hall of Fame.
Posted on M IngramTrustindex verifies that the original source of the review is Google. Herbert and Kevin did an awesome job opening up wall and ceiling to address water damage from an ice dam. Then Marcus and Logan came to remove fans and dehumidifier with efficiency. Quite satisfied 🙂Posted on C boraschiTrustindex verifies that the original source of the review is Google. Rochester Restoration did a great job at our place. Tom, Logan, and Tamarcus were very professional, punctual and friendly. Very good customer service. We do recommend them!Posted on C BrushTrustindex verifies that the original source of the review is Google. The restoration team of Herbert, Tom and Kevin were: efficient, courteous, skilled and professional. I appreciated the easy communication and excellent resolution to our damaged wall.Posted on K EspinozaTrustindex verifies that the original source of the review is Google. Rochester Restoration was absolutely incredible when we needed help fast. We were dealing with an unexpected emergency, and they responded quickly, communicated clearly every step of the way, and handled everything with professionalism and care. Their team did excellent work and made a stressful situation so much easier to navigate. I truly appreciated how responsive and organized they were from start to finish. I would recommend Rochester Restoration any day without hesitation!Posted on J WeaverTrustindex verifies that the original source of the review is Google. Tamarcus and Logan were great on site when helping us with an unfortunate water issue. Communication from Tom also top notch. Appreciate the level of service from Rochester Restoration.Posted on J CuffneyTrustindex verifies that the original source of the review is Google. Herbert and Kevin were super helpful drying out the area where we had an ice dam leak. They were very thoughtful in their approach and careful do do exactly what was needed. Would highly recommend!Posted on C CairoTrustindex verifies that the original source of the review is Google. Quality work and very speedy. Friendly employees as wellVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Choosing a water damage restoration service company is a crucial decision that can significantly impact the recovery of your property. With Rochester Restoration, you are not just hiring a service provider; you are partnering with a team committed to your well-being. Our comprehensive process, combined with a compassionate approach, ensures that you receive the highest level of care and expertise.
Time is of the essence when it comes to water related property damage. The quicker you can call a professional, the better the chances of minimizing long-term damage. Water can begin to cause structural damage within hours, and mold can start to grow within 24 to 48 hours. Mitigating these risks requires immediate action.
While waiting for our team to arrive, we recommend turning off the electricity in affected areas and removing as much standing water as possible, if it is safe to do so. Be cautious and avoid areas where electrical appliances are submerged. Protect your valuables by moving them to a dry place and take photographs of the damage for insurance purposes.
It's a good idea to notify your insurance company about the damage as soon as possible. However, don't worry if you haven't done this before we show up. We have extensive experience working with all major insurance providers and can help guide you through the claims process.
Absolutely! Mold prevention is a critical part of our process. We remove excess moisture quickly and monitor humidity levels closely. If mold growth is identified, we have the expertise to remediate it effectively and safely.
Regular maintenance is key! Inspect your roof, gutters, and plumbing for any signs of wear or leaks. Installing water detection devices can also provide early warnings of leaks. We're always happy to provide additional tips tailored to your specific property.
Even though it may seem like a straightforward process- mop us the water, address the source, and clean the mess- the restoration process is much more complex. While we certainly are not recommending that you reach out to us for every spill, in many cases, its best to consult the experts and get their professional advice- no matter how small or large. When in doubt- call the pros!